How to send Gift Certificates
Buying with Gift Certificates
Redeeming Gift Certificates
When problems occur
1. Q： What kind of a company you are?
A: We are an E-commerce company which mainly sells electronic products , motorcycles , musical instruments and so on .We get the items from the original manufacturer ,so we can provide our clients with products with high quality and a very low price. To give you a safe, efficient and happy shopping experience is our top goal!
2. Q: How I can buy the products on your website?
A: To place and order is easy, just click the CHECKBOX right on the products you want to order, the system will auto-remember the products’ code. When you place your order we will send you an email in 24 hours usually telling you if the transaction has been approved. If approved it will then process to our packaging system and be processed for shipping.
3. Q: How I can pay the price?
A: We accept the follow payment: Western Union (recommended) VISA, Master Card, PayPal, and T/T. In some region, we also accept COD (cash on delivery). The more is increasing. The payment will be different as you are in different countries.
4. Q: How do you deliver the items to me?
A: We are cooperating with DHL, EMS, UPS, TNT, and FedEx. The more is increasing .You need to choose a carrier that is best for you. All the shipments are free to you. After we confirm your order, we’ll send out your items and give you a tracking number. You can use the tracking number to check your items’ status on the carrier’s website. It will take 3-7 days as we deliver the items to different countries.
5. Q: What guarantee can I get?
A: We promise you that when you get your items, if there are any problems with them, you can send the items back to us in 30 days and get your money back .But you should pay the carrier when you send back. We protect all information of our clients as mercantile secret. We have certificate of honesty awarded by China Electronic Commerce Association, we can offer it to you.
